Support
FAQ
- Is the channel content included?
- No. We're a player only. You bring your existing IPTV subscription (Xtream Codes credentials or M3U URL). We never host or stream content.
- How do I install it on Android TV?
- Install the free Downloader app from Google Play on your TV, open it and enter the code 9992307. The app downloads and installs in a minute. Samsung and LG versions are coming soon.
- Can one account manage multiple TVs?
- Yes. Each TV signs in with its own MAC + Device Key and gets its own playlists - add as many TVs as you need.
- Will my activation work after a TV factory reset?
- Yes. Activations are bound to the MAC address, which doesn't change on factory reset. Just reinstall the app and you're back.
- What about 4K and HDR?
- Supported on devices that have hardware decoders for the codec your provider uses (HEVC/H.265 typical). The player uses the device's native decoder.
Contact
Email support@example.com